Virtual Tech Support: Fast HVAC Help and Repairs When You Need It Most
When your heating or cooling system stops working, you need answers fast. At Handy Bros., we've revolutionized HVAC support with our Virtual Tech service, providing immediate assistance for your furnace, air conditioning, and water heater concerns. With over 65 years of experience serving Ontario homes, we're bringing our expertise directly to your screen.
How Virtual Tech Support Works
Our Virtual Tech Support connects you with our in-house certified HVAC experts in real time, helping diagnose issues and saving you time and money before an in-person visit.
Quick and Easy Process
- Login to the Handy Bros. App or hit Go Live on this page now
- Connect with a certified technician via video chat
- Get guided diagnosis and potential solutions
- If needed, schedule same-day in-person service
Benefits of Virtual Tech Support
Save Time and Money
Getting immediate virtual support means you can resolve simple issues without waiting for a service call. Our experts can guide you through basic troubleshooting and help you understand when you truly need an in-person visit. This isn't just about saving money – it's about getting your comfort back as quickly as possible.
Expert Guidance When You Need It
Our virtual techs bring decades of experience right to your screen. They'll help you understand what's happening with your system, explain your options clearly, and guide you through any simple fixes you can safely handle yourself. If you do need in-person service, they'll make sure you get priority scheduling.
What to Expect During Your Virtual Session
Your Virtual Tech Support consists of having one of our top certified HVAC experts with you. Here's how it works:
- Initial Assessment: We'll ask about your system and what you're experiencing. This helps us understand your situation quickly.
- Visual Inspection: Using your device's camera, we'll guide you through checking specific components of your system.
- Guided Troubleshooting: If there are safe, simple fixes you can try, we'll walk you through them step by step.
- Clear Next Steps: Whether it's a solution you can implement yourself or the need for in-person service, you'll know exactly what to expect.
Why Trust Handy Bros. Virtual Tech Support?
Since 1959, we've been more than just another HVAC company, providing reliable service to Ontario homes with a deep understanding of how critical proper heating, cooling, and hot water are to daily comfort. Our Virtual Tech Support is available 24/7 to deliver fast, expert solutions for urgent HVAC concerns. Backed by certified technicians with extensive experience, we ensure clear and honest communication about all available options. If in-person service is required, we offer priority scheduling, with no obligation to book a service call. We're here to keep you comfortable, every step of the way.
Emergency In-Person Service
Sometimes, virtual support reveals that you need hands-on professional help. When that happens, we prioritize your service call based on the urgency of your situation. Our virtual assessment helps our technicians arrive prepared with the right tools and parts to fix your problem quickly.
Emergency HVAC Solutions
Furnace Repairs
When your furnace breaks down in the middle of winter, we understand the worry it brings. Through our Virtual Tech Support, we can guide you through common issues homeowners often face, such as no heat or inconsistent heating, strange noises or concerning smells, thermostat and system control problems, pilot light or ignition issues, and system startup failures.
Air Conditioning Repairs
During Ontario's hot summers, a failing air conditioner can be unbearable. Our virtual team is ready to assist with issues like weak or no cooling, water leaks and drainage problems, unusual sounds or vibrations, frozen coils or ice buildup, and thermostat or control malfunctions.
Water Heater Repairs
No hot water can disrupt your entire day, but we’re here to help. Whether you're experiencing no hot water, limited supply, temperature fluctuations, tank leaks or pressure issues, pilot light problems, or strange noises and sediment buildup, we’ve got you covered through our expert virtual support.
Ready for Virtual Support?
Don't wait in discomfort – our Virtual Tech Support team is ready to help right now. Whether it's a furnace that's acting up, an AC that's not cooling, or a water heater that's letting you down, we're here to help get your home comfort back on track.
GO LIVE
